Only companies that know how to handle customer concerns well are granted with the highest Better Business Bureau (BBB) rating of A+. This means companies with such remark have been maintaining flawless customer service and assuring client satisfaction.
There are at least five factors BBB consider in giving ratings to businesses, and these are:
- The Length of time the business has been operating
- The volume of complaints filed with BBB for the business of particular size
- Ability to respond to complaints
- Ability to resolve complaints
- Background information on the business
Many financial services company in the United States are accredited by BBB but not all have favorable remarks. One of the few companies with outstanding record is JG Wentworth. According to BBB, this financial services company has an A+ rating because of its exceptional customer relations and service. According to the BBB, the company received such high remark because it ?meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.?
Having a solid BBB score is not only the advantage of JG from its competitors. The unmatched services of the company are first and foremost its banner. For years, the company has maintained fluid and seamless services to structured settlement payments and annuities sellers. It is the trusted partner of thousands of Americans selling their structure settlement because it never fails to cope with the challenges and demands of the market, and of course ? its clients.
The company has had a humble beginning. It started in 1991 as a merchant bank and shifted to purchasing structured settlement payments and annuities in the later part of the decade. It became a staple player in the industry after producing unique and witty television commercials. A JG Wentworth commercial is renowned for providing straightforward and simple information that viewers and consumers should know of. Because of this, many interested clients easily learned the services of the company; thus, making it an important player in the financial services industry.
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Source: http://www.hakeshet.org/business-news/jg-wentworth-means-quality-customer-service-780.html
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